NGC Help Center
For answers to frequently asked questions about NGC grading, submissions, its website and more, scroll below. To contact NGC Customer Service,
click here.
About NGC Grades
What is the NGC Grading Scale?
What are the NGC's standards for a 70 grade?
What is an NGC Details Grade?
Why don't NGC Details-graded coins receive a numeric grade?
Why do I need to pay the full grading fee if my coin is labeled "Not Genuine," "Altered Date," "Added Mintmark." Or with a similar notation?
Why does NGC not tell me how my coin was determined to be "NOT GENUINE"?
What does it mean if my coin was returned with a label that says "Questionable Authenticity"?
What does it mean if my coin was returned with a label that says "No Opinion" or "No Decision"?
What is "Not Suitable for Certification"?
What is the difference between the NGC Plus () Designation and the NGC Star () Designation?
Still not finding an answer? Contact NGC Customer Service at (+1) 855-GRADE10 (855-472-3310) or service@NGCCoin.com.
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