NGC Help Center
For answers to frequently asked questions about NGC grading, submissions, its website and more, scroll below. To contact NGC Customer Service,
click here.
NGC Labels and Holders
What labels can I choose for my submission?
Why was my coin encapsulated in an older NGC label?
Can I submit NGC-certified coins encapsulated with color holders, specialty holders and/or special labels for ReHolder?
Will my NGC-certified coin get the same holder or label if I submit it for ReHolder?
What is a pedigree?
What is the difference between Releases Designations, Pedigrees and Strike Characters?
What does it mean when an NGC-certified Silver Eagle says "Struck at West Point Mint," "Struck at San Francisco Mint" or "Struck at Philadelphia Mint?"
What sets (e.g. 25th Anniversary Set, Limited Edition Set, etc.) will be attributed by NGC?
What is the catalog abbreviation (S&W, S, B, BIT, etc.) on the label?
What do I do if I have an NGC-certified coin with a typographical error on the label?
Why didn't my GSA Hard Pack receive a blue band/label or grade from NGC?
Does the NGC holder provide long-term protection for coins?
Is the NGC holder airtight or watertight?
Still not finding an answer? Contact NGC Customer Service at (+1) 855-GRADE10 (855-472-3310) or service@NGCCoin.com.
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