NGC Help Center
For answers to frequently asked questions about NGC grading, submissions, its website and more, scroll below. To contact NGC Customer Service,
click here.
Pedigree FAQs
How do I request that a pedigree be added to the NGC certification label?
Does a pedigree add value to a coin?
Are pedigrees listed separately in the NGC Census?
What is the difference between a "collection" and a "hoard"?
What does it mean when a coin is pedigreed to an event such as a trade show?
Besides collections and trade shows, what other pedigrees are used by NGC?
When are coins eligible to be pedigreed to a specific mint-issued set, such as the 25th Anniversary Silver Eagle Set?
What sets (e.g. 25th Anniversary Set, Limited Edition Set, etc.) will be attributed by NGC?
If a pedigree is pre-printed on the NGC certification label, will it be included in the coin description?
How can I request that a coin's weight and diameter be included on the NGC certification label?
Are pedigrees covered by the NGC Guarantee?
Still not finding an answer? Contact NGC Customer Service at (+1) 855-GRADE10 (855-472-3310) or service@NGCCoin.com.
Add Coin
Join NGC for free to add coins, track your collection and participate in the NGC Registry. Learn more >
The NGC Registry is not endorsed by or associated with PCGS or CAC. PCGS is a registered trademark of Collectors Universe, Inc. CAC is a trademark of Certified Acceptance Corporation.