NGC Help Center
For answers to frequently asked questions about NGC grading, submissions, its website and more, scroll below. To contact NGC Customer Service,
click here.
General Submission FAQs
How do I submit to NGC?
How do I access the submission forms?
How much does NGC grading cost?
Why do I need to list my coin's value on the submission form? How do I know its value?
Can I send multiple submissions to NGC in the same box?
What should I do if I have a WalkThrough or Express submission?
Can I drop my coins off at your office?
What measures are in place at NGC to ensure the safety of my coins?
Can I check the status of my submission online?
How are turnaround times calculated?
What types of payment does NGC accept?
Who should be designated as the 'importer of record'?
Who can make payments on an Authorized Dealer account?
Can I cancel or change my order after my submission has been delivered to NGC?
Can I check the grade of my submission before I get it back?
Still not finding an answer? Contact NGC Customer Service at (+1) 855-GRADE10 (855-472-3310) or service@NGCCoin.com.
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